Program Coordinator – Emergency Preparedness & Communications
Department: Health & Community Services
Type: Regular Full-time, Non-exempt
Pay Range: Range H-8, $28.67 to $37.60 per hour
Benefits: Medical, dental, vision, life, ltd, state retirement
Opening Date: June 29, 2022
Closing Date: Open Until Filled
The mission of San Juan County is to provide public services that are vital for the health, safety, and general well-being of our citizens. We strive to environmentally and culturally preserve the heritage of the individual islands that make up our beautiful county. Public programs are managed effectively and prudently to serve our residents. We recognize that county employees and volunteers are the foundation for providing these services. Therefore, government activities are thoughtfully conducted in a way that is ethical, fair, just, and impartial.
Submit Resume and Cover Letter to: San Juan County Human Resources 350 Court St #5 (mailing) or deliver to 55 Second St, Friday Harbor, WA 98250. For the safety of our employees and the public, we are requiring Covid vaccination for current employees and new hires.
BASIC FUNCTION: Responsible for overseeing communications including public relations and emergency response preparedness efforts for the Health & Community Services department. Duties include conducting research, communicating with media to address department news, and implementing communication policies and procedures. Creates informative content, press releases, articles, and media opportunities to share the county’s status and services; manages the department’s website and social media accounts. Position assists in the planning and coordinating of the department’s emergency preparedness and response program. Represents the County at community groups, governmental agencies, educational institutions, task forces, and advisory committees on program areas, as directed. The position requires strict adherence to client and employee confidentiality, a high degree of accuracy, independent judgment, discretion, and the ability to meet firm deadlines. Work is performed under general supervision, with only unusual or sensitive problems being referred to the departmental leadership for concurrence or resolution.
MINIMUM QUALIFICATIONS: Bachelor’s degree in communications, journalism, public relations, public administration, emergency response or related field, and three to five years of progressively responsible experience in a similar field, OR any equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the job. Public health experience preferred. Requires valid Washington State driver’s license. May be required to complete and pass background check per Department criteria. Knowledge, Skills and Abilities: • Ability to communicate effectively in both oral and written format. • Strong knowledge of communication practices and techniques. • Outstanding written and verbal communication skills. • Must be able to multitask and work well under pressure. • Ability to prepare reports using spreadsheets and narrative formats. • Must be able to facilitate public meetings and effectively engage the public in discussions. • Ability to work independently, with good judgment and a minimum of supervision. • Ability to plan, organize, prioritize and coordinate work assignments and/or projects, meeting required deadlines. • Ability to troubleshoot and formulate solutions to problems in a timely manner. • Ability to establish and maintain effective working relationships with co-workers, community agencies, and the general public using courtesy, tact, and good judgment. • Demonstrated ability to maintain an appropriate level of confidentiality on all matters. • Demonstrated ability to work with computers and using computer software programs including Microsoft Office applications, including Outlook and Calendar, Excel, Word, and PowerPoint; Access, Skype for Business, SharePoint, and web-based databases.
PRINCIPAL DUTIES 1. Oversees ongoing contracts and agreements with service providers within area of assignment. Prepares scope of work and remuneration schedule for contracts and grant proposals, amendments, and agreements. Processes invoices, tracks project expenditures, monitors utilization, and prepares reports. 2. Assists the department management team in developing written policies, procedures, and protocols to meet State and Federal grant requirements. 3. Plans, schedules, and conducts meetings with co-workers, providers, stakeholders, and the general public. Facilitates community meetings and focus groups to gather public input regarding specific health and wellness issues. 4. Designs and implements communication campaigns to target specific audiences, including all forms of media. 5. Develops and administers timely and accurate communication of information related to department business, either at the initiative of the department or in response to media requests. May serve as the Public Information Officer for the department, when needed. 6. Provides a coordinated approach to communication on behalf of the department. Works with the county’s Communications Coordinator to ensure consistency in content of program information within the organization and to the media/public. 7. Prepares and updates department all-hazard response and recovery plans, including medical countermeasure, and hazard-specific/functional plan annexes. Includes coordinating with the Department of Emergency Management (DEM) as appropriate. 8. Plans and conducts regular department-wide emergency response and recovery training and exercises for both department staff and stakeholders, including Incident Command System (ICS) and Emergency Operations Center (EOC) operations and disaster response training. 9. Represents San Juan County and the HCS Department at local, regional, state, and national forums; professional and community meetings; and advisory boards as appropriate. 10. Participates in larger-scale emergency response and recovery operations on behalf of the department within broad San Juan County Emergency Operations Center (EOC) structure, potentially working outside of normal business hours for prolonged periods (rare). 11. Works collaboratively with others and respects and maintains confidentiality.
WORKING CONDITIONS: Work is performed primarily indoors in an office environment, with travel to other islands or to attend off-island meetings, conferences, and seminars. Works occasional weekends and evenings. May be required to attend meetings or perform duties outside of normal office hours. May be required to take occasional off-hours call responsibilities to ensure HCS Department 24/7 response capabilities. Work is performed both independently and within a collaborative, team-oriented setting.